Return Policy

🔁 Return Conditions

• Products must be returned in new, unused condition, with all original packaging intact.

• All return requests must be submitted within 30 days of delivery by contacting our customer care team directly at:
  📩 support@inovarec.com

• Once your return request is approved, our team will guide you through the process step-by-step.

💳 Refunds & Store Credit

• Store credit will be issued for all approved returns, which can be used for any future purchase on our website.

• Pre-orders canceled within 7 days of purchase are eligible for a full refund to the original payment method.

• Once your return is received and inspected, credit or eligible refund will be processed within 7 business days.

🛠️ Damaged Items

• If your order arrives damaged, please report it within 5 days of delivery, including:

  • Clear photos of the damage

  • Photo of the SKU label from the packaging

• Once approved, a free replacement will be sent with the same item (same color, same size).

• Reports submitted after 5 days or without visual proof may not be eligible for replacement.

📦 Return Guidelines

• Items with visible signs of wear, stains, or excessive use will not be accepted.

• Make sure the item is properly packaged to avoid damage during return transit.

• Returns sent without prior approval via support@inovarec.com may not be processed.

🚚 Order Processing

All orders are processed within 5 minutes after purchase and shipped within 48 business hours, ensuring fast and reliable delivery.

💬 If you have any questions, we’re always here to help:
📩 support@inovarec.com